Baseball New Zealand's I.T. success story

CLIENT STORY ⋅ 3 MIN READ

Client Profile

Baseball New Zealand (BBNZ) is the national body for baseball in Aotearoa, supporting the sport from grassroots to elite level. With four regions, 21 clubs, and thousands involved, BBNZ runs national and international events, supports community participation, and leads NZ teams on the world stage. It is backed by Sport NZ and the World Baseball Softball Confederation.

Challenge

As a small organisation, BBNZ faced several challenges. Important files were scattered across different locations, making collaboration hard. Without a clear IT security setup, they were exposed to cyber threats. Their technology was outdated, and the team needed modern laptops and a managed IT environment. They also lacked consistent IT support, which was crucial for a mobile team with staff travelling overseas. On top of that, their first application for Microsoft’s nonprofit programme was declined, limiting access to affordable software.

Solution

  • Document centralisation
  • Enhanced security measures
  • Remote IT management
  • Hardware upgrades
  • Microsoft nonprofit status assistance
  • Ongoing IT support & licensing

"After my initial meeting with XP I felt relieved to bring BBNZ the administrative efficiencies we required to function well as an organisation.The support and effort XP has provided for BBNZ has allowed us to operate more efficiently, implement the necessary IT infrastructure, and receive ongoing support, enabling our team to focus on their roles and responsibilities."

Megan Crocket

CEO, Baseball NZ.

new zealand baseball team in a huddle on game day

The Result

Since partnering with XP, BBNZ has experienced significant improvements, including:

 

  • Improved collaboration and efficiency: With a centralised document management system, staff can now access and work on files seamlessly.
  • Stronger security: A well-structured security framework has reduced risks associated with cyber threats and data breaches.
  • Reliable IT Support anytime, anywhere: The ability to receive remote IT assistance ensures staff productivity, even when traveling.
  • Cost savings and software access: Securing nonprofit status with Microsoft has enabled BBNZ to access essential tools at reduced costs.
  • Peace of mind: With XP managing their IT infrastructure, BBNZ can focus on their core mission without worrying about technological challenges.

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